Apartment Leasing Consultant

US-TX-Austin
4 weeks ago(11/22/2017 12:59 PM)
Job ID
2017-1183
# of Openings
1
Category
Leasing
Community
GRIFFIS SOUTHPARK
Type
Full-Time

Overview

Griffis Residential Associates are hard-working team players who genuinely care about delivering “It’s about you” customer service quality to our customers, residents, and guests. Qualified candidates will demonstrate a proven positive attitude, basic marketing abilities, outstanding leasing and sales skills. Work priorities include the ability to organize administrative requirements, multi-task, communicate effectively, and lead by example.


Imagine an entry level sales career without high pressure, with great hours and a real opportunity for advancement. That's what you'll find as a Sales and Leasing Agent at Griffis Residential.


In this entry level role as a Sales and Leasing Agent, you will combine your sales, customer service and marketing skills to build relationships with prospective residents and introduce them to Griffis Residential. More than marketing and sales, you will demonstrate what makes our community different - a place they'll want to call home. As the initial contact point, either by phone, on-line or in person, your sales focus is to connect with prospective residents and showcase the differences that make Griffis Residential unique.


Sales and marketing at GR isn't like any other apartment building, property or real estate office. You are a part of a team that is redefining property management. As a Sales and Leasing Agent, you are a key player, leading GR’s efforts to shape and define a great experience for our existing and prospective residents.

Responsibilities

As a Sales and Leasing Agent, your day starts out reviewing the units and the grounds to ensure that they exceed GR standards for presentation. Whether it's staging units or working with the service team to ensure the sprinkler is watering foliage and not the walkway, your customer service attention ensures that the property is in showcase condition. Combining the best of inside sales and outside sales, you engage with prospective residents by greeting them face to face, responding to on-line and phone inquiries or showing units. In this entry level role, your focus is to connect with each individual and build a sincere relationship matching their needs with GR’s offerings.


Additionally, as a Sales and Leasing Agent you will:

  • Answer prospective residents' questions including pricing and showing apartment communities 
  • Prepare leasing agreements
  • Follow up on prospects and leads 
  • Coordinate marketing efforts by ensuring signage is correctly placed and online ads are accurate and appropriately positioned 
  • Maintain prospect records using proprietary CRM tools 
  • Collaborate with your colleagues, including Community and Assistant Community Managers and Service Team members to exchange information ensuring exceptional customer service is provided

Qualifications

Job Requirements:

  • Previous experience delivering world class 5 star customer service including a track record of leasing or sales preferred 
  • Experience operating computer systems, specifically CRM systems
  • College / post-secondary education preferred 
  • Willingness to work weekends (Required)
  • Reliable personal transportation
  •  Demonstrated proficiency in Outlook, Excel, Word, and internet
  • Excellent verbal and written communication skills

Success as a GR Sales and Leasing Agent doesn't have any one background or experience. As an entry level position, successful sales and leasing agents at GR have come from retail, customer service, hospitality, finance and real estate.

 

Perks/Benefits:
At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

Other benefits included:

  • Choice of medical and dental plans, a 401(k) plan and other benefits 
  • Tuition reimbursement program
  •  Training and professional development courses and in-house training sessions
  •  Vacation time or paid time off (PTO)
  • Opportunity for significant discounts when you live in an Griffis Residential property
  • Generous bonus program and shared renewal commissions 

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